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Cancellation and Returns Policy

Consumer Rights - Cancellation and Refund Policy


If you place an order electronically on the website you are using, you agree to the information form provided to you and the distance sales agreement.

Buyers, the purchase and sales of the product in relation to the sale and delivery of the Law No. 6502 on the Protection of the Consumer and the Law of Distance Contracts (RG: 27.11.2014 / 29188) and is subject to other laws in the country.

Shipping charges with shipping costs will be called by buyers.

Each purchased product, 30 days, 30 days (30 days, 30 days) We have legal duty redir our cargoes 1-3 business days in the case of the company in the case of information otherwise. the order is canceled and the return transaction is added. & nbsp;) is delivered to the person and / or organization at the address of the buyer provided that it does not exceed the legal limit. If this process is not delivered, Buyers may end the negotiation.
Purchased products must be delivered complete and in accordance with the qualifications specified in the order and with warranty documents, user manuals, if any.

If it becomes impossible to sell the purchased items, the seller must notify the buyer in writing on 3 days after receiving this situation. In total, the total price must be returned to the Buyer.

If the buyer does not say the price of the purchase or cancels it in the bank records, the seller will not pay the seller's price. delivery per ml ml per l; ends.

Credit Card  Unauthorized  Use Shopping; If the credit card that the buyer says is unfairly used by unauthorized persons after delivery of the product and the price of the sold item is not called the Seller by the relevant bank or financial institution. , Buyer, the subject of the agreement; 3 If the shipping costs are incurred, the seller must return it to the SELLER.

If there are any reasons that the seller will not be able to deliver and if it cannot be delivered at the time, the buyer will be notified. The buyer may request the cancellation of the order, replacement of the order with similar or postponement of delivery until the obstacle is removed. If the buyer cancels the order; If you have made the cash with the cancellation of 14 days after the cancellation, it is called in cash. If the buyer has made the payment by credit card and cancels it, the cost of the refund will be returned to the bank in 14 days after this cancellation, but it is possible that the bank will transfer it to the buyer's account for 2-3 weeks. 

The buyer will inspect the goods / services before receiving the contract; dents, broken, package torn etc. damaged and defective goods / services will not receive delivery from the cargo company. The delivered goods / services shall be deemed to be undamaged and intact. The BUYER has to protect the goods / service after delivery. If the right of withdrawal is to be used, goods / services should not be used. The Invoice must be returned along with your account.

receiver; on 14 (ten) days from the date of delivery to the seller or the person / organization at the address he or she has purchased, on condition that he informs the SELLER of the following contact information: and may exercise the right of withdrawal from negotiation without rejecting the goods without any liability and without obligation.

Seller's & Contact Information:


If the buyer has purchased a service, this will start from the date of the signing of the contract. Before the end of the right of withdrawal, the right of withdrawal cannot be used in service contracts that have been started to be executed with the approval of the consumer.

Charges arising from the exercise of the right of withdrawal SELLER ; belongs to.

SELLER 14 in the use of the right of withdrawal 14  of the periodicity of the seller. registered or registered; tl & uuml; and by written, mail, fax or email, and the terms and conditions regulated in this agreement may not be exercised. must not have been used in the home.

Contact or RECIPIENT; If the invoice is corporate, the invoice is returned with the return invoice that the organization has arranged when the return is required. refunds will not be completed unless the RETURN INVOICE has been issued.

Return form, items to be returned must be delivered complete and undamaged with box, packaging, standard accessories, if any.

Return & Cancellation Conditions:

SELLER, withdrawal notification from the receipt of the most recent & ccedil; 10 days after the total price and the BUYER's total cost; documents that put it under the RECEIVER & rsquo; or return the goods within 20 days of receipt and return of goods for the period of 20 days.

RECEIVER & rsquo; If there is a decrease in the value of the goods due to a reason caused by the defect or if the refund becomes impossible, the BUYER's defect is at the rate of the SELLER's. is responsible for compensating the damages. However, the BUYER is not responsible for any changes or distortions that occur due to the proper use of the goods or goods in accordance with the right of withdrawal.

The discount amount used within the scope of the campaign is canceled if the SELLER falls below the limit of the campaign regulated by the SELLER due to the use of the right of withdrawal.

Cayman & nbsp; About & nbsp; can not be used & nbsp; & Its principle; r & uuml; n are: Prepared in accordance with the buyer's request or personal needs and not returned to the shipment; clothing sub-parts, swimwear and bikini bottoms, make-up items, disposable items, products that are in danger of deterioration or are likely to expire, are delivered by the PURCHASER to the buyer after packaging. In case of non-compliance with health and hygiene requirements, non-compliance with the nature of the product, which is mixed with other products after delivery, is not compatible with the nature of the product. goods related to reliable publications such as newspapers and magazines, services rendered instantly in electronic environment or royalties delivered to the consumer instantly, with sound or security; records, books, digital content, software programs, data recording and data storage devices, computer consumables, packaging, if the buyer has been returned by the Buyer is not required by the net. In addition, the use of the right of withdrawal for services commenced with the approval of the consumer before the expiration of the right of withdrawal is not a requirement of the statutory requirement.

Cosmetics and personal care products, including; clothing, swimwear, bikini, books, copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) can be returned unpacked, untested, untested, they must be intact and unused.

In case the BUYER makes the payment with the credit card, the default will be changed in default. In case, the cardholder accepts, declares and undertakes that the credit card agreement between the bank and the bank will be charged to the bank and will be liable to the bank. In this case, the relevant bank may apply legal remedies; The costs and costs to be incurred from the buyer may demand from the BUYER and in any case due to the default of the BUYER's debt, the BUYER, in case of delayed performance of the debt due to the delayed execution of the seller. / p>

Payment & Delivery 

You can make a Bank Transfer or EFT (Electronic Funds Transfer) to any of our ............, ......... bank accounts (TL).

With our credit cards through our site, All kinds of; You can use your credit card online only or online installments. When you order online, the amount of your credit card will be added at the end of your order.